DojoMaster

🔒 Privacy Policy

Last updated: November 2025

At DojoMaster, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, app, and related services. By using DojoMaster, you agree to this policy.

1. Who We Are

DojoMaster is an Australian-based platform that helps martial arts clubs manage students, classes, attendance, and memberships. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

Personal Information

  • Full name
  • Email address
  • Phone number (optional)
  • Club name and role (e.g., instructor, student, parent)
  • Billing or payment details (where applicable)

Usage Information

  • App activity (e.g., logins, class attendance, interactions)
  • Device type, browser type, and operating system
  • IP address and general location (for security and analytics)

Optional Information

  • Profile photos, student progress, and achievement data (if uploaded)
  • Feedback, support messages, or survey responses

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the DojoMaster platform
  • Manage accounts, memberships, and class data
  • Send important service updates or notifications
  • Respond to support requests and inquiries
  • Ensure security and prevent unauthorised access
  • Comply with legal obligations and regulatory requirements

We will never sell your personal data to any third party.

4. How We Store and Protect Your Information

  • Data is stored securely in encrypted databases hosted by trusted cloud providers located within Australia or compliant regions.
  • Passwords and sensitive data are encrypted using industry-standard methods (bcrypt or Argon2).
  • Regular security reviews and backups are performed to protect your information.
  • Access to personal data is restricted to authorised personnel only.

For more details, see our Security Policy.

5. Sharing Information with Third Parties

We only share data when necessary to deliver the DojoMaster service. This includes trusted providers that support:

  • Authentication and identity management
  • Payment processing (e.g., Stripe)
  • Hosting and cloud infrastructure
  • Email notifications and analytics

All third-party providers are carefully selected and maintain strong privacy and security standards. We do not allow third parties to use your information for their own marketing or unrelated purposes.

6. Data Retention

We retain personal information only as long as needed to provide our services or comply with legal obligations. When data is no longer required, it is securely deleted or anonymised.

If you close your account, we will remove or anonymise your data within a reasonable timeframe, unless retention is required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to inaccurate information
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent for non-essential data processing

To make a privacy request, please contact us at privacy@dojomaster.app.

8. Cookies and Analytics

Our website and app may use cookies and similar technologies to:

  • Improve user experience and navigation
  • Measure site performance and usage analytics
  • Maintain login sessions securely

You can manage or disable cookies through your browser settings, though this may limit some functionality.

9. International Data Transfers

Where third-party services process data outside Australia, we ensure that those providers follow equivalent privacy and data protection standards.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available at https://dojomaster.app/privacy and will include the date of the latest revision.

11. Contact Us

If you have any questions, concerns, or complaints about privacy or data handling, please contact us:

📧 privacy@dojomaster.app

🏢 DojoMaster Pty Ltd

Melbourne, Australia

We value your trust and are committed to protecting your personal information as carefully as we protect our own.