Notifications Guide
Stay informed with real-time notifications about class updates, attendance, grading events, and important announcements.
1. Overview
DojoMaster's notification system keeps you informed about important events, updates, and activities in your martial arts club. Notifications are delivered through multiple channels to ensure you never miss critical information.
Key Features
- •In-App Notifications: Real-time alerts displayed in the DojoMaster interface
- •Email Notifications: Important updates sent to your registered email address
- •Multiple Notification Types: System alerts, payment reminders, grading announcements, attendance updates, class schedule changes, and general announcements
- •Notification History: Access past notifications and review important messages
- •Read/Unread Status: Track which notifications you've reviewed
- •Action Links: Quick access to relevant pages from notifications
- •Role-Based Notifications: Receive notifications relevant to your role (Owner, Sensei, Student, Parent)
- •Mobile-Friendly: Access notifications on any device
2. Prerequisites
Before using the notification system, ensure you have:
- •An active DojoMaster account with any role (Owner, Sensei, Sempai, Student, or Parent)
- •A valid email address registered in your profile for email notifications
- •Access to the DojoMaster platform (web browser or mobile device)
- •Membership in at least one club to receive club-specific notifications
3. Understanding Notification Types
DojoMaster uses different notification types to categorize and prioritize information. Each type serves a specific purpose and may be delivered through different channels.
🔧 System Notifications
Important system-level alerts and updates about the DojoMaster platform.
Examples:
- • Account security alerts
- • Password change confirmations
- • System maintenance notifications
- • Feature updates and announcements
💳 Payment Notifications
Alerts related to payments, invoices, and financial transactions.
Examples:
- • Payment received confirmations
- • Invoice due date reminders
- • Payment failed alerts
- • Subscription renewal notices
🥋 Grading Notifications
Updates about belt grading events, results, and readiness assessments.
Examples:
- • Upcoming grading event announcements
- • Grading enrollment confirmations
- • Grading results published
- • Belt promotion congratulations
- • Grading readiness assessments (AI-Enabled tier)
✅ Attendance Notifications
Alerts about class attendance, check-ins, and participation tracking.
Examples:
- • Class check-in confirmations
- • Attendance streak milestones
- • Low attendance warnings (for instructors)
- • Missed class notifications (for parents)
📅 Class Schedule Notifications
Updates about class schedules, cancellations, and enrollment changes.
Examples:
- • Class cancellation alerts
- • Schedule change notifications
- • New class enrollment confirmations
- • Upcoming class reminders
- • Instructor substitution notices
📢 Announcement Notifications
General club announcements and important information from instructors.
Examples:
- • Club events and competitions
- • Holiday schedule changes
- • New program launches
- • Achievement celebrations
- • Community updates
⏰ Reminder Notifications
Automated reminders for upcoming events, deadlines, and actions.
Examples:
- • Class starting soon reminders
- • Grading event reminders
- • Payment due reminders
- • Profile update reminders
- • Membership renewal reminders
4. Accessing Notifications
DojoMaster provides multiple ways to access and manage your notifications.
In-App Notifications
View notifications directly within the DojoMaster interface:
- 1.Sign in to your DojoMaster account
- 2.Look for the notification bell icon (🔔) in the top navigation bar
- 3.A red badge will appear on the bell icon showing the number of unread notifications
- 4.Click the bell icon to open the notifications dropdown
- 5.View recent notifications in the dropdown list
- 6.Click on any notification to view details or take action
Email Notifications
Important notifications are also sent to your registered email address:
- •Check your email inbox for messages from DojoMaster
- •Email notifications include the same information as in-app notifications
- •Click links in emails to navigate directly to relevant pages in DojoMaster
- •Add DojoMaster's email address to your contacts to prevent spam filtering
Keep Your Email Updated
Make sure your email address in your DojoMaster profile is current and accurate. This ensures you receive all important notifications, especially time-sensitive alerts about class cancellations or schedule changes.
Managing Notification Status
Keep track of which notifications you've reviewed:
- •Unread Notifications: Appear in bold with a colored indicator
- •Read Notifications: Appear in regular text with reduced opacity
- •Mark as Read: Click on a notification to automatically mark it as read
- •Mark All as Read: Use the "Mark all as read" button to clear all unread notifications
5. Notification Channels and Delivery
DojoMaster uses multiple channels to ensure you receive important information through your preferred method.
In-App Notifications (Real-Time)
All notifications appear in the DojoMaster interface:
- •Instant delivery when you're logged in
- •Notification badge shows unread count
- •Dropdown list shows recent notifications
- •Click notifications to navigate to relevant pages
Email Notifications
Critical notifications are sent via email:
- •Sent to your registered email address
- •Includes notification title, message, and action links
- •Delivered even when you're not logged in
- •Powered by Resend email service for reliable delivery
Check Your Spam Folder
If you're not receiving email notifications, check your spam or junk folder. Add DojoMaster's email address to your contacts or safe senders list to ensure future emails reach your inbox.
6. Common Pitfalls and Troubleshooting
Here are solutions to common issues users encounter with notifications.
Issue 1: I'm not receiving email notifications
Symptoms: In-app notifications work, but emails aren't arriving.
Solutions:
- •Check your spam/junk folder—DojoMaster emails may be filtered
- •Verify your email address is correct in your profile settings
- •Add DojoMaster's email address to your contacts or safe senders list
- •Check if your email provider is blocking automated emails
- •Wait a few minutes—email delivery can be delayed
Issue 2: Notification bell icon doesn't show unread count
Symptoms: You have unread notifications but the badge doesn't appear.
Solutions:
- •Refresh the page to update the notification count
- •Clear your browser cache and reload the page
- •Sign out and sign back in to refresh your session
- •Try accessing DojoMaster from a different browser
- •Check if you've already marked all notifications as read
Issue 3: Notifications are delayed or not real-time
Symptoms: Notifications appear several minutes after the event occurred.
Solutions:
- •This is normal—some notifications may have a slight delay
- •Refresh the page to check for new notifications
- •Check your internet connection—slow connections can delay updates
- •Email notifications may take longer than in-app notifications
- •Critical notifications (class cancellations) are prioritized for faster delivery
Issue 4: I'm receiving too many notifications
Symptoms: Overwhelmed by the volume of notifications.
Solutions:
- •Review your notification preferences in profile settings (when available)
- •Disable email notifications for less critical notification types
- •Keep in-app notifications enabled but turn off email for some types
- •Mark notifications as read regularly to keep your inbox manageable
- •Contact your club owner if you're receiving duplicate notifications
Issue 5: Notification links don't work
Symptoms: Clicking notification links leads to error pages or doesn't navigate correctly.
Solutions:
- •Make sure you're signed in to DojoMaster before clicking links
- •The linked content may have been deleted or moved
- •Try copying the link and pasting it in a new browser tab
- •Clear your browser cache and try again
- •Contact support if links consistently fail to work
Issue 6: I can't find old notifications
Symptoms: Need to review a past notification but can't locate it.
Solutions:
- •Check your email inbox for the notification email
- •The notification dropdown shows only recent notifications
- •Older notifications may be archived or removed after a certain period
- •Search your email for "DojoMaster" to find notification emails
- •Contact your club owner for information about past events
Issue 7: Notifications appear in wrong language
Symptoms: Notifications are displayed in a language different from your preference.
Solutions:
- •Check your browser's language settings
- •Update your language preference in DojoMaster profile settings
- •Clear browser cache and reload the page
- •Some notifications may be sent in the club's default language
- •Contact your club owner if language settings need adjustment
Issue 8: I'm not receiving notifications for specific events
Symptoms: Missing notifications for certain types of events (e.g., grading, class cancellations).
Solutions:
- •Verify you're enrolled in the relevant classes or programs
- •Check if notification preferences are disabled for that event type
- •Ensure your club membership is active
- •Some notifications are role-specific (e.g., only sent to instructors)
- •Contact your club owner to verify notification settings for your account
7. Related Features
Notifications work seamlessly with other DojoMaster features to keep you informed and connected.
Dashboard Overview →
View notification summaries and quick access to recent alerts on your dashboard.
Class Scheduling →
Receive notifications about class schedules, cancellations, and enrollment changes.
Attendance Tracking →
Get notified about check-ins, attendance streaks, and participation milestones.
Grading Events →
Stay informed about grading events, enrollment deadlines, and results.
Student Progress Tracking →
Receive notifications about progress updates, achievements, and milestones.
Parent Portal →
Parents receive notifications about their children's activities and progress.
User Roles & Permissions →
Different roles receive different types of notifications based on their permissions.
AI-Powered Insights →
Get intelligent notifications about student readiness and performance insights.
8. Next Steps
Now that you understand how notifications work in DojoMaster, here are some recommended next steps:
Check Your Notification Settings
Review your profile settings to ensure your email address is correct and up-to-date. This ensures you receive all important notifications.
Add DojoMaster to Your Safe Senders
Add DojoMaster's email address to your contacts or safe senders list to prevent important notifications from going to spam.
Review Unread Notifications
Click the notification bell icon to review any unread notifications and take necessary actions.
Explore the Dashboard
Visit the Dashboard Overview to see how notifications integrate with your club's activity feed.
Set Up Email Filters
Create email filters or labels for DojoMaster notifications to keep your inbox organized and ensure important alerts are easy to find.
Stay Informed
Check your notifications regularly to stay up-to-date with class schedules, grading events, and important club announcements.
Need Help?
If you have questions about notifications or need assistance, contact your club owner or instructor. They can help you configure your notification settings and troubleshoot any issues.